Cookie Policy

1. Introduction

This Cookie Policy explains how XYOLIAN LIMITED (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website (the “Site”). It is designed to inform you about what these technologies are, why we use them, and your rights to control our use of them.

We are committed to protecting your privacy and ensuring transparency regarding our data processing practices. This policy should be read together with our Privacy Policy, which provides more detailed information about how we handle your personal data.

By continuing to browse or use our Site, you consent to the use of cookies as described in this policy, except where you have configured your browser to reject cookies or where we are required to obtain explicit consent under applicable law (e.g., for non-essential cookies in the EEA or UK).

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2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to the website owners. Cookies are sent back to the original website on each subsequent visit, or to another website that recognises that cookie, enabling the site to remember your actions and preferences over a period of time.

Other tracking technologies such as web beacons (also called pixel tags), clear GIFs, and local storage (HTML5) may also be used in conjunction with cookies to collect similar information. Throughout this policy, references to “cookies” include these similar technologies unless otherwise noted.

3. Types of Cookies We Use

We use the following categories of cookies on our Site:

a. Strictly Necessary Cookies

These cookies are essential for the operation of our Site and enable you to navigate and use its core features, such as accessing secure areas, adding items to your shopping cart, and completing the checkout process. Without these cookies, services you have requested cannot be provided. We do not need to obtain your consent for these cookies, as they are strictly necessary for the functioning of the Site. These cookies are usually first-party session cookies that expire when you close your browser.

• Examples: Session identifiers, shopping cart data, CSRF security tokens, and load-balancing cookies.
• Retention: Typically session-based (deleted upon browser closure) or up to a few hours for cart persistence.

b. Preference / Functionality Cookies

These cookies allow our Site to remember choices you make (such as your language preference, currency selection, and region) and provide enhanced, more personal features. They may also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

• Examples: Language and currency preferences, recently viewed items, and saved wishlist items.
• Retention: Usually persistent cookies lasting up to 12 months, unless you clear them manually.

c. Analytics / Performance Cookies

We use analytics cookies to understand how visitors interact with our Site by collecting and reporting information anonymously. These cookies help us measure and improve the performance of our Site, count visits, identify traffic sources, and see which pages are most popular. All data collected is aggregated and anonymised to protect your identity.

• Examples: Google Analytics cookies (_ga, _gid, _gat) and similar tools that track page views, bounce rates, and session duration.
• Retention: Typically 2 years for _ga, 24 hours for _gid, with data anonymisation enabled.
• Consent Requirement: We obtain your consent before placing these cookies, except where permitted by applicable law (e.g., where they are considered strictly necessary for performance optimization).

d. Advertising / Marketing Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They may be placed by us or by third-party advertising networks (such as Google Ads, Facebook Pixel, or Bing Ads) with our permission. These cookies remember that you have visited our Site and this information may be shared with other organisations, such as advertisers.

• Examples: Facebook Pixel, Google AdWords conversion tracking, and retargeting cookies.
• Retention: Varies by third-party; typically up to 90 days for conversion tracking, and up to 18 months for retargeting.
• Consent Requirement: We obtain your explicit consent before placing these cookies, and you may withdraw consent at any time.

e. Third-Party Cookies

Some cookies may be placed by third-party services that appear on our pages (e.g., embedded videos from YouTube, social sharing buttons, payment gateways, and live chat widgets). We do not control the setting of these cookies; please check the relevant third-party’s privacy policy for more information. We only use third-party services that commit to data protection standards.

4. Purposes for Using Cookies

We use cookies for the following specific purposes:

• Essential Operations: To enable core functionality such as secure login, shopping cart, and checkout.
• Personalization: To remember your preferences and settings to improve your browsing experience.
• Performance Monitoring: To analyze Site traffic and performance, helping us optimise our content and user interface.
• Marketing & Retargeting: To deliver relevant advertisements and promotional offers based on your interests and browsing behaviour.
• Fraud Prevention: To detect and prevent fraudulent activities and security threats.
• Social Media Integration: To allow you to share content on social platforms and enable social login features (if applicable).

5. Consent and Control

a. Consent Mechanism

When you first visit our Site, we display a cookie consent banner that allows you to accept or decline non-essential cookies (analytics and marketing cookies). Essential cookies are placed automatically without requiring your consent, as they are indispensable for the functioning of the Site. You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of our Site or by adjusting your browser settings.

b. Browser Controls

Most web browsers allow you to manage your cookie preferences through their settings. You can usually choose to accept all cookies, reject all cookies, or be notified when a cookie is set. Please note that if you disable or reject cookies, some parts of our Site may become inaccessible or not function properly (e.g., you may not be able to add items to your cart or complete a purchase).

• Chrome: Settings → Privacy and security → Cookies and other site data.
• Firefox: Options → Privacy & Security → Cookies and Site Data.
• Safari: Preferences → Privacy → Manage Website Data.
• Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data.

For more detailed instructions, please visit the help pages of your browser provider.

c. Opt-Out of Third-Party Cookies

You can also opt out of certain third-party advertising and analytics cookies through industry opt-out mechanisms:

• Google Analytics: You can install the Google Analytics Opt-out Browser Add-on.
• Network Advertising Initiative (NAI): Visit https://www.networkadvertising.org/choices/.
• Digital Advertising Alliance (DAA): Visit https://optout.aboutads.info/.
• Your Online Choices (Europe): Visit https://www.youronlinechoices.com/.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. We will notify you of any material changes by posting the revised policy on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

7. More Information

If you have any questions or concerns about our use of cookies, or if you would like to exercise your rights regarding your personal data, please do not hesitate to contact us. We are here to help you understand how we process your information and to ensure your privacy is protected.

This Cookie Policy was last updated on August 31, 2026.

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